Trust is critical in times of change

published4 months ago
3 min read

Never before has trust been so important in moving our world forward and making meaningful change happen.

August 10, 2021 | Subscribe

In Trust weekly newsletter published by Spotlight Trust

THE newsletter helping leaders and organizations put trust at the center of their work so they can achieve more than they ever thought possible while better adapting to our fast-changing world.

📰 In this week's issue of In Trust, we are bringing you:

  • The Ignition of Culture Change
  • Trust and Change Tactics
  • Toolkit for Leading Change with Trust


The Ignition of Culture Change

Outline of person lifting a barbell overhead with hearts on either end as loads

Culture change is hard and can be overwhelming, so where do you start?

You start to change a culture by acknowledging it has to change and why. You start to change a culture by acknowledging that real change is needed, not merely superficial or performative change.

Acknowledgement is the foundation for enrollment and trust.

When it comes to culture change, acknowledgement by leaders is the ignition.

This Week's Trust-Centered Leadership Practice:

For most of us, it’s been a lot of change these past 18 months, and more on the horizon as organizations learn and adapt to new ways of working and operating.

What’s one area of culture change that your organization or team might have been avoiding? How can you start with acknowledging that chance is needed so you can work with your colleagues to build the foundation for enrollment and trust?

Pssst...We’d love to know how your practice is going and what you’re noticing along the way: simply tag us on social media or use hashtag #TrustCenteredLeadership to keep us posted.


Trust and Change Tactics with April Mills

A lot of the processes and the way we make change happen aren’t working right. If they were mechanical systems, you'd hear gears grinding and you'd smell smells." —April Mills
How To Get People To Care with Margo Aaron

How do you drive change instead of driving people?

This is a question April Mills has spent a lot of time thinking about, from both strategic and tactical perspectives. April is an engineer by training and a change agent by passion. She’s an international speaker, consultant, and trainer focused on unleashing the change agent potential in individuals and organizations. April’s the author of the books Everyone is a Change Agent: A Guide to the Change Agent Essentials and the new release Change Tactics: 50 Ways Change Agents Boldly Escape the Status Quo.

We had the chance to sit down with April and explore how leaders can earn the trust and influence needed to drive change that matters, especially when confronted with new and complex challenges.

If you’re responsible for leading change, you’ll want to listen to this episode of In Trust.


Tools for Leading Change with Trust

Actor Rachel Bilson lifting up power drill and hammer

When it comes to driving change and navigating new frontiers, trust changes everything.

Work isn’t transactional, it’s relational, and trust is the glue, lubricant, and accelerant to human connection. Trust animates shared purpose and ensures change initiatives succeed.

Here are a couple resources to help you build out your toolkit for leading change with trust:

📚 Change Tactics|Becoming a change agent isn’t always easy. That’s why change expert April Mills, our guest on this week’s episode of In Trust, has penned two great books to help you escape the status quo.

🏁 Begin with Trust|Trust is the basis of almost everything do, so best for leaders to begin there. In this HBR article, Frances X. Frei and Anne Morriss elaborate on this fundamental principle they’ve learned in the course of dedicating their careers to making leaders and organizations better.


The Future Is Trust: Embracing the Era of Trust-Centered Leadership

Consider getting a copy of our Amazon bestseller and #1 hot new release The Future Is Trust: Embracing the Era of Trust-Centered Leadership. It’s a practical and actionable guidebook for understanding and building real trust with others and within ourselves.

Quote To Ponder

“Trust is the intangible asset that can help assure the long-term sustainability of any organization or enterprise.” —William G. Parrett


Here is last week’s newsletter: How do you get people to care?


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This newsletter was crafted by:
Rick Kitagawa (he/him) + Lisa Lambert (she/her)
Co-Founders and Co-CEOs, Spotlight Trust

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